Author Archives: priviahealth

Practice Manager Insights: How Collaboration Can Lead to Practice Wins For All

“There are days when I feel like I’m Dr. Behram’s right arm,” says Randi Mandell, Practice Administrator at Congressional OB GYN in Rockville, Maryland. A typical work day may include meeting with providers, evaluating workflow and finances, or filling in at the front desk, though Randi will be the first to tell you, “I wear …

Transparency and Engagement in Customer Service

[spb_text_block animation=”none” animation_delay=”200″ padding_vertical=”0″ padding_horizontal=”0″ width=”1/1″ el_position=”first last”] Customer service is at the heart of any successful business — just ask Apple, Lexus or Southwest Airlines, all companies rated at the top of the class in their respective markets in the 2017 Temkin Experience Ratings (a national customer experience survey). Also found — somewhat unsurprisingly …

The Rundown | Week of 9.4.2017

Are you a busy provider looking for healthcare news? Check out The Rundown. Privia has compiled a list of stories to keep you up to date on all things healthcare: Finally, Some Good News After Harvey The Southeast Texas Regional Advisory Council estimates 90 to 95 percent of the state’s facilities will return to full …

Who Owns the Doctor-Patient Relationship?

According to an ancient Greek myth, Heracles — known more commonly by his Roman name, Hercules — encounters the giant Antaeus, son of Gaea, who is Mother Earth. Antaeus challenges Heracles to a wrestling match; the giant is invincible as long as he is in contact with Mother Earth. Heracles, realizing his opponent’s advantage, defeats …

The Rundown | Week of 8.28.2017

Are you a busy provider looking for healthcare news? Check out The Rundown. Privia has compiled a list of stories to keep you up to date on all things healthcare: What Harvey May Mean for Houston’s Healthcare: A Look at New Orleans Before and After Katrina Looking back on one of the most infamous hurricanes …

Tips for Scripts: Prescription Assistance Resources You Can Pass on to Your Patients

As the Manager of Clinical Pharmacy Services, I promote clinically appropriate, evidenced-based therapies for prescribing quality medication use and cost savings to Privia Medical Group Physicians. It’s just one of the many ways that Privia removes burdens from our physicians so they can focus on providing quality care to their patients.    Medication adherence is …

The Rundown | Week of 8.21.2017

Are you a busy provider looking for healthcare news? Check out The Rundown. Privia has compiled a list of stories to keep you up to date on what you need to know about all things healthcare: 1 county remains… After many months of insurers pulling out of Obamacare exchanges across the country, other insurers have …

Faced with Sunsetting Your Practice? Top 3 Physician Recruiting Tips for Retiring Practitioners

A lot has changed in primary care over the last decade. The workforce is aging, Science Daily reports that physicians are retiring at a rate of 18 percent annually, and many medical students simply don’t have a desire to practice primary care medicine, preferring instead to specialize in the interests of prestige, higher salaries, and …

The Rundown | Week of 8.14.2017

Are you a busy provider looking for healthcare news? Check out The Rundown. Healthcare is a rapidly evolving industry and it’s difficult to keep up with the news, but the success of your practice can depend on how knowledgeable you are about changes in the healthcare landscape. Privia has compiled a list of stories to …

Prior Authorizations: How to Manage this Hidden Healthcare Cost

Administrative burdens — tasks mandated by commercial and government insurers — overwhelm the healthcare system on a daily basis and are just one aspect of what ails our troubled healthcare system. One such task, experienced by nearly every stakeholder in the delivery of healthcare (including the patient), is managing prior authorization requests required by most …