More: Consumerism

Symptom Tracker Apps Show Promising Results for Primary Care

Symptom tracker smartphone applications can be valuable tools for patients who need healthcare guidance. A new study shows that while they will never replace a physician, the apps have strong potential in the primary care setting.

Why Price Transparency Improves Healthcare Consumerism

Healthcare consumerism is an unstoppable force that has led to permanent changes in the healthcare landscape. What are these changes, and what should primary care physicians know if they want to transform their practices to accommodate CMS’s new rules?

COVID-19 Drives Patient Consumerism

Studies show that consumers demand high-quality online experiences from their physician’s virtual health technology, and additional access points to in-person visits, but healthcare organizations are falling short. What basic additions should physicians incorporate in their practices?

Future Trends in Healthcare Consumerism

Doctor using technology with overlaid graphics symbolizing trends and data

Healthcare consumerism places the patient at the center of the industry, and COVID-19 has helped in speeding up the process. What are the policy and technology trends that physicians should be aware of as the industry transitions into consumerism?

Is Environmental Health a Social Determinant of Health?

How does environmental health intersect with the social determinants of health? Discover how these issues overlap and learn how small practices can take steps to become more eco-friendly!

Study: Lower Patient Spending Has Primary Care Providers Worried About Future of Practices

As more patients delay care due to COVID-19 concerns, primary care providers are experiencing higher rates of burnout and financial uncertainty. How are physician groups working with insurers to offset these effects?

3 Healthcare Trends That Will Rock 2020

What three healthcare trends do we think will kick off the decade? Strategic alliances, robotics, and novel contracting. Learn how these forces can shape 2020 — and beyond!

Podcast Preview: Healthcare Trends That Rocked 2019

Privia Health CEO Shawn Morris examines how healthcare consumerism, interoperability, and value-based care defined the healthcare landscape in 2019.

Transparency and Engagement in Customer Service

[spb_text_block animation=”none” animation_delay=”200″ padding_vertical=”0″ padding_horizontal=”0″ width=”1/1″ el_position=”first last”] Customer service is at the heart of any successful business — just ask Apple, Lexus or Southwest Airlines, all companies rated at the top of the class in their respective markets in the 2017 Temkin Experience Ratings (a national customer experience survey). Also found — somewhat unsurprisingly …

Does Your Practice’s Website Need an Upgrade? Top Tips for Creating a Mobile-Friendly Provider Website

Privia Medical Group recently launched our new website, PriviaMedicalGroup.com, with a streamlined look and feel to make it easily navigable for our 4 million patients. Patients want convenience and ease of use when they seek to find a doctor, book an appointment, have their questions answered, and manage their care, so Privia’s digital team kept …



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