Technology and Population Health
Management Services Organization
Single-Tin Medical Group
Accountable Care Organization
Clinical
Our comprehensive suite of tools and technology solutions makes it easier for patients to access care and encourages them to actively manage their health.
- Patient Portal: Patients are empowered with online scheduling, secure messaging, bill payment, prescription refills, lab and test results, and visit reminders.
- Patient Access: Patients feel supported through telehealth appointments, virtual immediate care, and our 24/7 Nurse Care Advice Line.
Our technology is purpose-built to work for — not against — physicians. We actively incorporate doctors’ feedback and ideas into our digital tools to improve the user experience and effectiveness.
- Optimized Network: Identify high-quality, cost-effective specialists and facilities for care to support value-based efforts.
- Clinical Decision Support: Guidelines and payer data are embedded in your workflow, while templates help improve documentation.
- Specialized Tools: Our solutions fit naturally into your workflow, having been developed with input from doctors to meet the specific needs of patient care.
- Actionable Insights: We aggregate data across the continuum of care to find ways to boost efficiency, reimbursements, and outcomes.
We help you nurture the patient-physician relationship by extending care beyond the walls of your practice.
Segmentation: Identify patients by risk, condition, care gaps, and other criteria to make proactive, targeted interventions between visits.
Automation: Leverage data to help close care gaps and send patients automated messages based on their individual needs.
Education: We offer risk adjustment and HCC coding training and audits while our operations consultants help collect metrics related to population health.
Local Support: Our regional population health specialists help develop a network to manage care and connect patients in your medical neighborhood.
Operational
Structuring our multispecialty medical groups under a single TIN enables us to help improve payer negotiations, clinical integration, and alignment of financial incentives to benefit caregivers.
- Physician-Led: Our medical groups are led by physicians, helping ensure that decisions are patient-centered and aligned with the day-to-day realities of practicing medicine.
- Shared Platform: Bringing physicians onto a shared platform enhances care coordination, patient outcomes, and data collection to address areas of improvement.
- Economies of Scale: Our collective size creates opportunities to lower expenses, such as through labs and ancillary services and group-purchasing for practice essentials.
- Access to Resources: Backed by our powerful management services organization (MSO), doctors gain access to tools and tech that could otherwise be cost-prohibitive.
We empower doctors to make meaningful, lasting changes in healthcare. This principle is woven throughout our governance structure.
- Involved at All Levels: Physicians come together locally, regionally, and nationally to share best practices and advise on priorities.
- Physician-Organized Delivery: Regional groups help refine care delivery by reviewing data and collaborating on ways to improve.
- Focused Task Forces: Physicians can pursue their passion and share expertise through peer communities that unite clinicians across the country.
- Cultivating Leadership: Our Clinical Leadership Program enables doctors to collaborate on ways to improve workflows, patient access, and practice growth.
Our methodical, proven approach to value-based care supports fee-for-service contracts to stabilize practices before advancing into greater risk.
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Practice Fundamentals
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Enhanced Experience
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Fundamentals of Value
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Comprehensive Care
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Advanced Risk Model
- Increased Bandwidth: By offloading admin work, more time can be dedicated to pursuing value-based care and adjusting workflows.
- Strategic Analytics: To ease the transition, we leverage data to evaluate opportunities in value-based programs.
- Clinical Leadership: Our physician governance shares best practices and reviews performance data to improve outcomes.
Financial
Our award-winning revenue cycle management (RCM) team bolsters your fee-for-service revenue to help you collect more of what you're owed as you pursue value-based care.
- Improving Collection Flow: We watch for underpayments to promote revenue integrity and help you be appropriately rewarded for care.
- Assisting with Claims: We help you address denials, appeals, and follow-ups to further optimize revenue cycle performance.
- Monitoring Accounts: We help minimize the impact of unresolved accounts receivables, denials, under- and overpayments, credits, and refunds.
Our goal is to not only stabilize your practice’s revenue and operations but also set you up for long-term, sustainable success.
- Operations Consultants: These dedicated analysts translate in-depth financial reports, best practices, and key metrics into actionable next steps tailored to you.
- Provider Recruitment: Our in-house team provides cost- and time-efficient recruitment services to hire top clinicians best suited for your practice.
- Marketing Support: We make it easier for patients to find you through our optimized websites and tools for patient engagement.
Scale Needed for Success
Diverse: We support fee-for-service and multiple value-based arrangements to help ease the volume-to-value transition.
Integrated: We upload fee schedules to our revenue integrity systems and your EHR workflows so you can view key quality metrics at the point of care.
Data-Driven: Our shared platform produces accurate care quality data that is leveraged for appropriate reimbursements.