CMG ACO, LLC (CMG) Compliance
The Compliance Office oversees Privia’s ACO Compliance Program and is led by Stephanie Clark, Director, Compliance and ACO Compliance Officer. The ACO Compliance Officer is responsible for the day-to-day direction and implementation of the compliance program and works closely with ACO Leadership to ensure compliance in all ACO’s. If you have any questions or concerns regarding ACO Compliance please contact Stephanie Clark at stephanie.clark@priviahealth.com.
CMG Compliance Resources
Code of Conduct
Privia’s Code of Conduct reflects our values and applies to every one of us, regardless of our job titles. The Code of Conduct is a valuable resource that provides important information about compliance-related topics. Please join us in doing your part by reading our Code of Conduct and understanding how you can embrace its concepts. All of us have a personal responsibility to ensure we conduct our business in a manner that reflects the highest standards of honesty and integrity.
CMG Compliance Plan
CMG’s ACO Compliance Plan describes how Compliance Program elements are met for CMG in accordance with the Medicare Shared Savings Program (MSSP) regulation. It also establishes how the Compliance Plan promotes regulatory compliance and prevents, detects and resolves non-compliant and illegal conduct, including fraud, waste and abuse (FWA) of government program funds by those participating in or otherwise providing services to the ACO. Please take some time to read the Compliance Plan to familiarize yourself with the ACO’s Compliance Program and your role in ensuring compliance.
Reporting Mechanisms
Privia’s Ethics Line is a method for employees or contractors of the ACO, ACO participants, ACO providers/suppliers, and other individuals or entities performing functions or services related to ACO activities to anonymously report suspected problems related to the ACO to the compliance officer.
Privia and CMG are committed to providing an environment free from retaliation or intimidation. There will be no retaliation or intimidation against anyone for good faith participation in the Compliance Program, including the reporting of compliance concerns or suspected or actual violations of laws, rules, compliance program policies or any other inappropriate behavior. CMG provides multiple reporting mechanisms, including the ability to report concerns anonymously. Compliance concerns may be reported to:
- The ACO Compliance Officer: stephanie.clark@priviahealth.com;
- Privia’s Chief Audit and Compliance Officer: dana.fields@priviahealth.com;
- Compliance Office: compliance@priviahealth.com;
- Any member of Privia’s Executive Team;
- Privia’s Legal Department: legal@priviahealth.com;
- ACO’s confidential and anonymous Compliance and Ethics Line: 877-851-8048, or
- Privia’s ComplianceLine Platform: priviahealth.com/ethicsline
ACO Compliance Policies
Please take some time to review the ACO’s Compliance Program policies; these policies outline the laws, regulations and internal requirements we must adhere to. Please contact the ACO Compliance Officer with any questions.
- ACO Beneficiary Discharge, Avoidance and Referrals
- ACO Beneficiary Incentives
- ACO Benefit Enhancements
- ACO Compliance Communications
- ACO Compliance Log
- ACO Corrective and/or Disciplinary Action and Programmatic Corrections
- ACO FWA Laws and Utilization of Waivers
- ACO Governance and Public Reporting Requirements
- ACO Repayment Mechanisms
- Beneficiary Notifications and Marketing Materials
- Compliance Training
- Conflicts of Interest
- Data Sharing with ACOs
- Exclusion Monitoring
- Fraud Waste and Abuse Laws
- Non-Discrimination and Limited English Proficiency
- Non-Retaliation Policy
- Required Processes and Patient Centeredness Criteria
- Retention of Documents
- Whistleblower Policy
Beneficiary Notifications
Beneficiary notifications must be posted in all Participant facilities and provided to Medicare beneficiaries as required in 42 CFR 425.312. Also, care centers must maintain records according to CMS requirements, as stated in 42 CFR 425.314.
- Beneficiary Notifications (English)
- Beneficiary Notifications (Spanish)
- Beneficiary Notification FAQs
CMG’s Participation Agreement with CMS
CMG must provide a copy of its participation agreement with CMS to all ACO participants, ACO providers/suppliers, and other individuals and entities involved in ACO governance. Below you will find the participation agreement applicable to CMG.
ACO Compliance Training and Log
All workforce providing services and functions on behalf of CMG must receive ACO specific compliance training. You must maintain training records for this ACO compliance training.
- 2025 ACO Specific Compliance Training (Coming Soon)
- Training Tracking Log
OIG Compliance Resources
As a provider serving Medicare patients, your Care Center must establish a compliance program. The OIG has published compliance resources for healthcare providers.
General Compliance Training
Providing appropriate education and training is a vital component of an effective compliance program. Care Centers must provide training and maintain training records for general compliance, HIPAA and fraud, waste and abuse training upon hire and annually thereafter to all workforce individuals who work directly or indirectly on any Federal or State health care program.
Free educational materials for health care providers on CMS programs, policies, and initiatives are available on the Medicare Learning Network.